If you believe your child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
Under our legislation, we don’t investigate individual children’s and families’ circumstances. If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Children, Youth Justice and Multicultural Affairs.

Monitoring and reviewing systems

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Monitoring and reviewing systems

Monitoring and reviewing systems that protect children

We are responsible for overseeing the child protection and family support systems in Queensland. This oversight promotes the safety, wellbeing and best interests of children and young people and aims to improve and strengthen the child protection and family support systems.

We provide strategic oversight by monitoring, reviewing and reporting on system issues impacting the performance of the child protection and family support systems. We use reviews, research and consultation with children, families, communities and the people who work within the sector to identify what is working well and areas requiring improvement.

In collaboration with our partnering agencies, we:

  • share information and findings from our reviews
  • coordinate oversight efforts
  • discuss reform initiatives.

We also chair the:

  • QFCC Reviews: Strategic Oversight Group: This group monitors the implementation of government-accepted recommendations arising from reviews in which we are the delegated oversight agency.
  • Strategic Cross-Agency Oversight Group: This group discusses sector-wide trends and issues with a focus on external, systemic and cross-agency oversight.

Each year we provide a report to the Premier about Queensland’s performance in:

  • achieving state and national goals relating to the child protection system, comparisons to other jurisdictions
  • reducing the number of, and improving the outcomes for, Aboriginal and Torres Strait Islander children and young people in the child protection system.

From time to time the Premier has requested we lead comprehensive systemic reviews, such as When a child is missing from out-of-care home.

 

Reporting on the performance of the child protection system

We are required to report annually on the performance of the Queensland child protection system (refer to Section 40 of the Family and Child Commission Act 2014), including:

  • progress towards achieving state and national goals
  • progress over time in comparison to other jurisdictions
  • progress in reducing the number of, and improving the outcomes for, Aboriginal and Torres Strait Islander children and young people in the child protection system.

To view the performance of the Queensland child protection system, visit the Publications section of this website.

 

Oversight

We conduct systemic oversight of the child and family support sector. Through this function we seek to promote a reliable, productive and sustainable child and family support system.

The Oversight Strategy 2020–2022 outlines an ongoing program to provide timely and independent oversight of efforts to deliver on and monitor how well the system upholds and protects children’s rights, wellbeing and safety and generates outcomes for all Queensland communities.

To provide proactive and independent oversight, we will report publicly, where appropriate, and share findings with relevant agencies within the child and family support system.

We will provide information on system performance through:

  • reporting against impact areas (snapshot reports)
  • reporting annually on the performance of the child and family support system
  • proactive systemic reviews.