Contact us
Postal address
PO Box 15217
Brisbane City East QLD 4002
Phone and email
Phone: 07 3900 6000
International phone: +61 7 3900 6000
Media enquiries
Phone: 0423 565 108
Email: media@qfcc.qld.gov.au
Under our legislation, we do not have the jurisdiction to investigate individual children’s and families’ circumstances.
If you have a reason to suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm or being neglected, contact the Department of Families, Seniors, Disability Services and Child Safety' Child Safety Services Centres and talk to someone about your concerns:
- During normal business hours - contact the Regional Intake Service.
- After hours and on weekends - contact the Child Safety After Hours Service Centre on 1800 177 135.
The service operates 24 hours a day, 7 days a week.
If you have a complaint about a child safety matter, contact the Queensland Ombudsman.
Complaints
We are committed to effective client complaints management. Lean more about our complaints process.
Right to Information
We are committed to providing access to information we hold. Read about our Right to Information processes.
Postal address
Senior Advisor, Legal and Ethics
Queensland Family and Child Commission
PO Box 15217
Brisbane City East QLD 4002
Personal information
We are collecting your personal information to respond to your inquiry. We will not give out your information to third parties.