If you believe your child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
Under our legislation, we don’t investigate individual children’s and families’ circumstances. If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Children, Youth Justice and Multicultural Affairs.
Celebrates Aboriginal and Torres Strait Islander families
These services are available to you, and your loved ones, when needed.
Lifeline - 13 11 14
You are not alone. We're here to listen.
We provide all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
We exist so that no person in Australia has to face their darkest moments alone.
Beyond Blue - 1300 22 4636
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Support is available 24 hours a day, 7 days a week, by phone, online chat, email and community forums.
Kids Helpline - 1800 551800
Kids Helpline is a free (even from a mobile) and confidential 24 hours a day, 7 days a week online and phone counselling service for young people aged 5 to 25.
Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason.
13YARN - 13 92 76
13YARN is a crisis support line for mob feeling overwhelmed or having difficulty coping. We offer confidential yarning with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporters, 24 hours a day, 7 days a week.
This is your story; your journey and we will take the time to listen.
Headspace - 1800 650 890
Headspace supports young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support.
With a focus on early intervention, we work with young people to provide support at a crucial time in their lives.
Queensland Foster and Kinship Care
Queensland Foster and Kinship Care is motivated by the desire to protect and care for children and young people who have already experienced harm or have been at risk of experiencing significant harm.
If you think your care could make the difference in a young person's life, we have the support and advice to help.
Parentline - 1300 30 1300
Parentline offers confidential phone and WebChat counselling and support for parents and carers of children in Queensland and the Northern Territory.
Our phones are open every day from 8am – 10pm, while WebChat is available every day from 8am – 9pm.
At CREATE we run connection and empowerment programs, to support children and young people with an out-of-home care experience to have their say.
Some of the ways we connect, empower and change are through connection events, clubCREATE, Speak Up, Voices in Action Podcast and Youth Advisory Groups.
Reporting child abuse
If you have a reason to suspect a child in Queensland is experiencing harm or is at risk of experiencing harm or being neglected, contact Child Safety Services Centres. You will be asked to provide information to help work out the best way to respond to the situation.
Triple P is a parenting program, free to all Queensland parents and carers of children up to 16 years of age. Triple P is considered one of the world’s best because it has been scientifically shown to work and because it’s already helped more than 4 million children and their families.
Counselling Online is a free and confidential service that provides 24 hours a day, 7 days a week support to people affected by alcohol or drug use.
We support people at all stages of help-seeking, including first timers, those waiting to access treatment, receiving treatment but require additional support and managing relapse.
13 HEALTH - 13 43 25 84
13 HEALTH is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.
It provides qualified health advice but cannot provide a diagnosis and should not replace medical consultation.