Mental health Services

1300 MH CALL - 1300 642 255

Mental health access line

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.

1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

The 1300 MH CALL service:

• is the main point of access into public mental health services
• can provide support, information, advice and referral
• can provide advice and information in a mental health emergency or crisis
• is staffed by trained and experienced professional mental health clinicians
• will provide a mental health triage and refer to acute care teams where appropriate.

13 HEALTH - 13 43 25 84

Phone 13 HEALTH (13 43 25 84) for 24 hour assessment, referral, advice, and hospital and community health centre contact details.

Find a mental health service

Find a health service in your local area using Find a mental health service or  Head to Health.

Online and phone support services

• Lifeline 13 11 14
• Beyond Blue 1300 22 46 36 - for online chat (3pm-12am AEST) or email responses within 24 hours
• MensLine Australia 1300 78 99 78
• Kids Helpline 1800 55 1800
• 13 YARN 13 92 76 - 24/7 for Aboriginal and Torres Strait Islander people
• SANE Australia 1800 18 7263
• headspace 1800 650 890
• youthbeyondblue 1300 224 636
• Veterans Support Service 1800 011 046
• PANDA (perinatal anxiety and depression) 1300 726 306
• The Eating Disorders Centre (eating disorders) (07) 3844 6055
• Butterfly Foundation (eating disorders) 1800 334673
• QLife (LGBTI) 1800 184 527
• Griefline 1300 845 745
• Grow Australia (support through peer groups) 1800 558 268

Alcohol and other drugs

• Call the Alcohol and Drug Information Service (ADIS) on 1800 177 833 for information, advice, referral, intake, assessment and support 24 hours a day. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.
• Counselling online (drug and alcohol) 1800 888 236
• Quitline 13 78 48

Suicide

At risk of suicide

• Lifeline 13 11 14
  24-hour national telephone crisis counselling service and online counselling
• Suicide Call Back Service 1300 659 467
  24-hour national telephone counselling and online service for people 18 years and over
• Kids Helpline 1800 55 1800
  Free confidential 24-hour telephone and online counselling for young people aged 5 to 25 years
• Beyond Blue 1300 22 4636
  24-hour telephone support and online chat service with links to local services
• e-headspace
  Online counselling for young people 12 to 25 years
• Mindhealthconnect
  Website aggregates mental health resources and content from the leading health organisations

Bereaved by suicide

• National StandBy Response Service
  24-hour coordinated community response service to families, friends and communities who have been bereaved through suicide
• Support after Suicide
  Information, resources and group support for those bereaved by suicide
• headspace School Support
  Provides online support to secondary schools affected by suicide

Community suicide prevention

• Communities Matter
  Suicide prevention for small towns and local communities