Mental health Services

1300 MH CALL - 1300 642 255

Mental health access line

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.

1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

The 1300 MH CALL service:

• is the main point of access into public mental health services
• can provide support, information, advice and referral
• can provide advice and information in a mental health emergency or crisis
• is staffed by trained and experienced professional mental health clinicians
• will provide a mental health triage and refer to acute care teams where appropriate.

13 HEALTH - 13 43 25 84

Phone 13 HEALTH (13 43 25 84) for 24 hour assessment, referral, advice, and hospital and community health centre contact details.

Find a mental health service

Find a health service in your local area using Find a mental health service or  Head to Health.

Online and phone support services

• Lifeline - 13 11 14
  Free confidential 24-hour telephone and online crisis counselling service
• Beyond Blue - 1300 22 46 36
  Free confidential 24-hour telephone and online support
• MensLine Australia - 1300 78 99 78
  Free confidential 24-hour telephone and online counselling for men
• Kids Helpline - 1800 55 1800
  Free confidential 24-hour telephone and online counselling for young people aged 5 to 25 years
• 13 YARN - 13 92 76
  24-hour support for Aboriginal and Torres Strait Islander people
• SANE Australia - 1800 187 263
  Free digital and telehealth support services for those with complex mental health needs
• headspace - 1800 650 890
  Free online counselling for young people 12 to 25 years
• Open Arms - 1800 011 046
  Free mental health support for veterans and families
• PANDA - 1300 726 306
  Free mental health and wellbeing support for expecting, new and growing families
• The Eating Disorders Centre - (07) 3844 6055
  Free support for those with eating disorders
• Butterfly Foundation - 1800 334 673
  Free support for eating disorders and body image issues
• QLife - 1800 184 527
  Anonymous and free LGBTIQ+ peer support and referral from 3pm to 12am every day
• Griefline - 1300 845 745
  Free telephone support, online bereavement support groups and forums, and grief resources.
• Grow Australia - 1800 558 268
  Support through peer groups

Alcohol and other drugs

• Alcohol and Drug Information Service (ADIS) - 1800 177 833
  Free 24-hour support for alcohol and other drug concerns including information, advice, referral, intake, assessment.
• Counselling online - 1800 888 236
  Free and confidential 24-hour drug and alcohol support and counselling
• Quitline - 13 78 48
  Free and confidential counselling to help you understand the harms of smoking or vaping and the benefits of quitting

Suicide

At risk of suicide

• Lifeline - 13 11 14
  24-hour national telephone crisis counselling service and online counselling
• Suicide Call Back Service - 1300 659 467
  24-hour national telephone counselling and online service for people 18 years and over
• Kids Helpline - 1800 55 1800
  Free confidential 24-hour telephone and online counselling for young people aged 5 to 25 years
• Beyond Blue - 1300 22 4636
  24-hour telephone support and online chat service with links to local services
• headspace - 1800 650 890
  Free online counselling for young people 12 to 25 years
• Mind Health Connect - (07) 4580 3980
  Website aggregates mental and dental health resources and content from the leading health organisations

Bereaved by suicide

• National StandBy Response Service - 1300 727 247
  Coordinated community response service to families, friends and communities who have been bereaved through suicide
• Support after Suicide -  1300 659 467
  24-hour information, resources and group support for those bereaved by suicide
• headspace School Support
  Provides online support to secondary schools affected by suicide

Community suicide prevention

• Life in Mind
  Suicide prevention for small towns and local communities. Life in Mind is not a crisis program or clinical service 

Last updated
11 September 2024