17 October 2018

ReachOut Parents: Informing a new digital service for parents of teenagers in Australia

This report describes the range of research activities undertaken to develop a new digital service, ReachOut Parents, which provides parents of teens aged 12 to 18 with evidence-based practical support and tips that encourage effective communication and relationships between parents and young people. The research included a review of relevant literature, focus groups and co-design workshops and online survey involving a diverse group of parents and focus groups with young people. The parent survey revealed that respondents’ top concerns were communicating with their teenager, peer pressure, education and study stress, self-esteem, anxiety, drugs, alcohol and smoking, bullying and social media and technology use.