Following the disappearance and subsequent death of Tiahleigh Palmer in November 2015, the QFCC was asked to conduct a whole-of-government systems review to identify:
- Could more have been done when concerns were first raised about Tiahleigh’s disappearance?
- How can systems be improved to provide timely and appropriate information that is actioned responsively when critical incidents occur?
The report When a Child is Missing: Remembering Tiahleigh – A report into Queensland’s children missing from out-of-home care (PDF, 4.49MB) summarised the review’s findings and made 29 recommendations to achieve whole-of-government system improvements in responding to children missing from out-of-home care. The recommendations were designed to provide quality systems and improved responses through revised policies and procedures, a cultural shift across agencies, enhanced media campaigns and improved information sharing between agencies.
Post implementation review
In September 2019, the QFCC completed a post-implementation review of When a child is missing, working with the agencies who received recommendations from the original report.
The QFCC found all recommendations had been addressed. The post-implementation review report (PDF, 5.96MB) identifies some areas where additional work on process and practice would improve the lives of children living in residential care facilities.
Recommendation 28 Supplementary Review
Recommendation 28 of the When a Child is Missing report required the QFCC to conduct a supplementary review of information sharing in Queensland. Focusing on regulated home-based service environments, the Recommendation 28 - Supplementary Review (PDF, 213KB) report makes 17 recommendations to improve information sharing and develop stronger safeguards for children.
The recommendations suggest changes to legislation, policies and procedures to:
- increase visibility of home-based services to support regulation and monitoring
- improve information sharing between agencies about potential risks to children so that we can respond earlier
- strengthen processes for assessing the suitability of individuals who provide services to children from their home.
Work is underway to implement these recommendations.