The Reform Environment

The Queensland Government is transforming the state's child protection system to help families care for their children and make Queensland the safest place in Australia to raise a child.

These improvements are being made through the Supporting Families Changing Futures Reform Program.

Visit our Child protection reform journey page to learn more about the 10-year roadmap, what’s been achieved so far and how you can help.

Find out more about the recommendations the QFCC is responsible for from the Queensland Child Protection Commission of Inquiry.

Reform Evaluation

There are a number of performance monitoring and evaluation activities associated with the Queensland child protection reform program.

Agencies and organisations that deliver services to children, young people and families collect data on these services. Some agencies are also responsible for evaluating the implementation and effectiveness of services and initiatives they deliver. 

The Queensland Family and Child Commission is responsible for leading evaluations of the reform program at the program-level, that is, evaluating the whole program rather than its individual components. Program-level evaluations will collect new data to supplement existing monitoring and evaluation data collected by other agencies and organisations when assessing progress towards achieving reform objectives. 

Multiple program-level evaluations will be conducted throughout the 10-year lifespan of the reform program (2014-2024). The focus of each program-level evaluation will depend on program maturity, availability of data and the broader reform context at different evaluation time points.

Implementation Evaluation (2014-2017)

Our first evaluation focussed on how the Queensland Child Protection Commission of Inquiry reforms have been implemented across the first three years. Some of the key findings include:

  • The reform program introduced considerable changes to the child and family support system, and early evidence suggests that new policies, practices and services are functioning as intended. We need to stay on course and continue working together to embed the changes and allow time for the benefits to be realised.
  • The continuing over-representation of Aboriginal and Torres Strait Islander children, young people and families in the child protection system is an ongoing concern that requires additional attention.

Our future program-level evaluations will focus on how the outcomes of the reform program are being achieved.

To learn more about the implementation of the reform program, the full report and a short summary report can be found below.

System Evaluation

As part of our system evaluation work, we conduct place-based studies in locations across Queensland to hear from local partners about how the system is working in these locations, and to gather evidence of what's working for children, young people and families, and why.

You can view the summaries of the key findings for each study below.

Community and Workforce Surveys

We also conduct regular surveys to understand what the community thinks about the child protection and family support system, and to gather the perspectives of the frontline child protection and family support workforce about practice and capability issues. 

You can view the summaries of these surveys below.

For more information about these studies and surveys, including copies of the full reports, visit the Knowledge and Resource Hub


Queensland Child Protection Reform Program (2014-24) Implementation Evaluation Final Report 2019.PDF (PDF, 2.8 MB)
Queensland Child Protection Reform Program (2014-24) Implementation Evaluation Summary Report.PDF (PDF, 1013.59 KB)
Caboolture place-based study summary (PDF, 90.01 KB)
Cloncurry place-based study summary.PDF (PDF, 87.21 KB)
Redlands Wynnum place-based study summary.PDF (PDF, 88.9 KB)
Rockhampton place-based study summary.PDF (PDF, 89.04 KB)
Roma place-based study summary.PDF (PDF, 88.77 KB)
Sunshine Coast place-based study summary (PDF, 90.8 KB)
Thursday Island Waiben place-based study summary.PDF (PDF, 88.99 KB)
Workforce survey summary 2020 (PDF, 174.31 KB)
Community survey summary 2020 (PDF, 164.99 KB)
Workforce survey summary 2019 (PDF, 126.65 KB)
Community survey summary 2019 (PDF, 132.87 KB)