Get help

If you or a child is in immediate danger or a life-threatening situation call Triple Zero (000).

Call Lifeline 13 11 14 for 24-hour support and suicide prevention.

If you have a reason to suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm or being neglected, contact Child Safety Services and talk to someone about your concerns:

  • During normal business hours - contact the Regional Intake Service.
  • After hours and on weekends - contact the Child Safety After Hours Service Centre on 1800 177 135 or (07) 3235 9999. The service operates 24 hours a day, 7 days a week.

Do you need local services? Visit www.oneplace.org.au to find support in your local area.

Parenting support

If you feel like you don’t have someone you can talk to about your situation or how you’re feeling, don’t worry. There’s a network of services available to support parents and families.

Parentline – provides confidential counselling for parents. Phone Parentline on 1300 301 300, from 8am-10pm, 7 days a week for the cost of a local call.

Family and Child Connect – is a free service to help you with the challenges of parenting.

Queensland Aboriginal and Torres Strait Islander Health Council – lists local Aboriginal and Torres Strait Islander health services families can access throughout Queensland. Services include health care, child wellbeing, parenting support, mums and bubs programs and more.

Torres and Cape Hospital and Health Service – facility profiles for Bamaga Hospital, Thursday Island Hospital and Thursday Island Primary Health Care Centre.

Aboriginal and Torres Strait Islander peoples information – information about education and training, employment and business, family and social support, having your say and other useful info.

Raising Children Network – a comprehensive website offering resources and information on parenting for children of all ages.

The Positive Parenting Program (Triple P) – provides parents with practical information and support to deal with and prevent common emotional and behavioural problems in children.

The Young Parents Program and Young Parents Support Program – offer parenting advice and practical support for young parents.

Child and baby health clinics – provide health services for babies and children in Queensland.

Legal advice and family relationships – advice and information on legal aspects of parenting, including adoption, foster care and the Family Court.

Support groups – a guide to counselling and phone hotlines for parents.

Single parents and stepfamilies

Search the Raising Children Network  – for support and advice for foster carers, grandparents, same-sex parents, sole parents and step-parents.

Information for separated families – is available from the Australian Government’s Department of Human Services. This includes a child’s guide to changing families.

Read more about step and extended families.

Connecting with other parents

MyTime groups – offer parents of children with disability the opportunity to socialise and share information with peers.

Parent to parent – is a support network for parents who have a family member with disability.

27 June 2018