Our role & how we work

The Queensland Family and Child Commission (QFCC) works collaboratively to influence change so Queensland is a safe place where children, young people and their families thrive in supportive communities.

We keep a check on the system through reviews, research and by listening to children, families and communities. We then use that information to educate the sector (the people who work in it) and the broader community about how to keep children safe and well, so every child can reach their full potential.

Our work aims to improve the child protection and family support system by:

  • increasing collaboration across the sector
  • providing the best support for children, families and communities – especially those who are most vulnerable.

The QFCC was established on 1 July 2014 under the Family and Child Commission Act 2014 (Qld). This was a result of the Queensland Government's response to the Queensland Child Protection Commission of Inquiry (Carmody Inquiry). Under the Act our purpose is to:
1.    Promote the safety, wellbeing and best interests of children and young people
2.    Promote and advocate the responsibility of families and communities to protect and care for children and young people
3.    Improve the child protection system.

The QFCC is responsible for implementing a range of Queensland Child Protection Commission of Inquiry recommendations.

To do this we:

Educate - parents, families, communities and professionals about how they can keep children and young people safe and the services available to strengthen and support Queensland families.

Enable - by working alongside our partners to strengthen the capacity and capability across the child protection workforce to deliver sustainable improvements in services.

Provide oversight - by monitoring, reviewing, evaluating and reporting on the performance of the child protection system and associated reform initiatives.

Find out more about Our values (PDF, 694KB).

Supporting Families Changing Futures reform program

As part of providing systemic oversight of the child protection system, the QFCC is also responsible for providing oversight of the Supporting Families Changing Futures reform program. Find out more about the Child Protection reform journey and how far we’ve come. 

The QFCC's Principal Commissioner and Commissioner are members of key reform governance groups, including the Child Protection Reform Leaders Group.

Our strategies

QFCC Strategic Plan

The Strategic Plan 2019-2023 (PDF, 312KB) outlines our vision, purpose, risks, opportunities, values, objectives, strategies and success indicators.

Our previous plans are still available: Strategic Plan 2018-2022 (PDF, 465KB)2017-2021 Strategic Plan (PDF, 851KB) and Strategic Plan 2016-2020 (PDF, 1.2MB).

Strengthening our sector strategy and action plans

The QFCC worked in collaboration with the sector to develop a strategy and 2 action plans to help deliver better services to children and families.

Find out more about the Strengthening our sector strategy and how it’s paving a way forward:

01 July 2019