Girls jumping on a trampoline

Our role & how we work

The Queensland Family and Child Commission (QFCC) works collaboratively with government and non-government partners, including families and communities themselves, to help ensure young Queenslanders grow up in safe and inclusive environments where they are valued and supported to reach their full potential.

Our role is to respect, advocate for and protect their rights, well-being and safety by driving continuous improvement of the services and systems that support them. This means we keep a pulse on the needs, hopes and dreams of our young Queenslanders and maintain a check on the child protection system so we can ensure the QFCC can successfully advocate for them for change.

Through system reviews, best-practice research and direct consultation with young people through platforms like Growing Up in Queensland, the QFCC is well-positioned to educate professionals and communities about what young Queenslanders need to ensure safe and happy futures.  Our work aims to improve the child protection and family support system by:

  • Promoting the inherent values, beliefs and behaviours that make Aboriginal and Torres Strait Islander families strong
  • Improving engagement with young Queenslanders from all backgrounds to further inform decisions impacting their lives.
  • Actively celebrating and promoting the achievements of young Queenslanders and the contributions they make to society.
  • Engaging with service providers to enhance our oversight of the child and family support system and provide insight on latest research and policy.

To do this we:

Connect with young Queenslanders – by collecting, reporting and sharing their views of growing up in Queensland and by incorporating their perspectives into all that we do.

Influence the sector and engage communities – by promoting and advocating the responsibility of families and communities to protect and care for young Queenslanders and partnering with agencies, both government and non-government to create system-wide change.

Review systems and build evidence – by monitoring the effectiveness of the child protection system and evaluating the outcomes of any reforms. We also share relevant data and insights with researchers and agencies that contribute to system improvements and child death prevention activities.

Find out more about Our values (PDF, 694KB).

History of the Queensland Family and Child Commission

The Queensland Family and Child Commission was established on 1 July 2014 under the Family and Child Commission Act 2014 (Qld). This was a result of the Queensland Government's response to the Queensland Child Protection Commission of Inquiry (Carmody Inquiry). Under the Act our purpose is to:

  1. Promote the safety, wellbeing and best interests of children and young people
  2. Promote and advocate the responsibility of families and communities to protect and care for children and young people
  3. Improve the child protection system.

The QFCC was also responsible for oversight of the Supporting Families Changing Futures reform program that resulted from the Carmody Inquiry. Find out more about the Child Protection reform journey and how far we’ve come.

Our strategies

QFCC Strategic Plan

The Strategic Plan 2019-2023 (PDF, 312KB) outlines our vision, purpose, risks, opportunities, values, objectives, strategies and success indicators.

Our previous plans are still available: Strategic Plan 2018-2022 (PDF, 465KB)2017-2021 Strategic Plan (PDF, 851KB) and Strategic Plan 2016-2020 (PDF, 1.2MB).